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It also explains how your data is used and how it is kept safe. It talks about the details needed to keep your account safe, verify your identity, and handle £. It also talks about how cookies and tracking tools help the site work better. You agree to these terms and have read about your rights as a UK player by using the platform in UK. As stated in their privacy policy, Dazzle Casino values their players' right to privacy. When you use the website, make an account, play games, or ask for money, this Privacy Policy tells you what information is collected, why it is needed, and how it is kept safe.
The information practices described here are acceptable if you sign up for and use Dazzle Casino services. You should not use the site or make an account if you don't agree with any part of this policy.
They only collect the information they need to set up your account, run your transactions, and make sure they're following the law and security rules. It is the casino's goal to only collect information that is needed for these purposes.
When you create a Dazzle Casino account, we ask for specific details to set up your profile, protect your access, and make sure deposits and withdrawals run smoothly. Giving accurate information at the beginning can help you avoid delays later on, especially when you want to take out your first 500 £ or more. Legal requirements in UK may require account verification to keep the platform safe and to make sure that only you use your account. For security, responsible play, and payment processing, we only ask for information that is clearly needed.
Your email address, phone number, and a password are the most basic account information you give. These help us set up your login, keep your account safe, send you important service alerts, and make sure it's really you when you reset your password or sign in from a new device.
Identity information like your full name, date of birth, and country of citizenship may be needed to make sure you are of legal age and to follow any restrictions that are in place for your country. Your UK helps us do the right checks to make sure you are eligible and to stop fraud in some cases. The residential address and postcode are used to confirm where you live and to match your records with documents that prove it. This lowers the chance of someone taking over your account and helps make sure you're following the rules when bigger withdrawal requests like "withdraw 1000 £" are made.
When you pick a method to deposit or withdraw money, you will be asked for information about your payment. This could include the payment account numbers needed to complete a transaction and make sure the rightful owner of the payment method is shown. For instance, when you deposit £50 or withdraw £500, we use these details to make sure the payment goes to the right place and doesn't get lost.
There are times when we may need to ask for information about responsible play in order to meet our obligations to safer gambling and action risk indicators. This can include proof of your job or general source of funds when activity leads to checks. If we need more information, we'll let you know exactly what it is and why we need it before you send anything.
Security: to keep your account safe from people who shouldn't be able to see or use it. Legal and regulatory requirements in UK must be met. This is called compliance. Payments: to take deposits of £25 and withdrawals of £500 safely and correctly. To avoid fraud, make sure that the person who owns the account and the person who provided the payment method are the same person.
Updating your profile before asking for a withdrawal, like "withdraw 500 £," is important if any information changes, like your address or phone number. Keeping your information up to date can help you avoid problems with verification and payment delays.
If you want to get a Dazzle Casino welcome bonus or join a promotion, you might be asked to agree to receive marketing messages. These permissions let us send you bonus confirmations, coupon codes, loyalty updates, and offers that are tailored to the way you like to play. Giving permission for marketing purposes is always up to the person, unless the promotion makes it clear that opting in is needed to get a benefit. If an offer needs you to agree to marketing messages, you'll see this when you sign up or when you activate the bonus, so you can choose before you go ahead.
Your account settings and communication controls let you choose what you get and how you get it. Changing your preferences usually works right away, but some messages that were already in the queue may still arrive soon after you make changes.
For getting off of promotional emails, you can click the "unsubscribe" link, change your account settings, or contact Support to have your permissions changed. Even if you choose not to receive them, you may still get important service messages like fraud alerts and confirmations of transactions.
For instance, a promotion might say that you have to opt in and then deposit 100 £ within a certain time frame in order to get a bonus of up to 200 £. If you opt out after opting in, you can still use any bonus benefits you were given, but you might not be able to get future marketing-only deals. We respect your privacy and the choices you make about marketing. We record these choices to show that we follow the rules in your area, including UK if that applies. We do not sell your contact information, and only teams and providers that help us deliver campaigns and follow the rules can see your preference data.
People who aren't allowed to play: marketing messages aren't meant for kids or people who aren't allowed to play. If we find an account that shouldn't be getting promotions, we may stop sending promotions to that account and ask for verification.
When you deposit money or ask for a withdrawal at Dazzle Casino, your payment information is handled only to complete the transaction you started. This includes receiving the information you send safely, sending it through authorized payment channels, making sure you know the result, and writing down the transaction so that your account history and balance stay correct. Controls are in place to keep payment information safe and prevent people from getting to it without permission. As much as possible, sensitive information is not stored in full, and only authorized teams who need it for payments, compliance, or fraud prevention can see transaction records.
To make a deposit of 100 £ or a withdrawal of 500 £, we may process data like the type of payment method, the amount of the transaction, the timestamp, and any technical identifiers we need to check the request. Depending on the method, the payment provider may also need account identifiers (like a wallet account reference or a card number that has been hidden) to authorize and settle the payment.
Payment information is only used for the purpose it was given for. We only do checks to make sure the payment goes through, keep your account safe, and meet our anti-fraud and regulatory obligations. After you confirm a deposit (for example, deposit £100), your method is verified and the money is added to your account. Withdrawals: Your request is checked, sent to the provider, and recorded so that it can be used for auditing and handling disputes (for example, "withdraw £500"). Support for chargebacks and disputes: transaction logs and references can be used to answer provider questions and settle claims.
Note: To keep things safe and legal, withdrawals are usually sent back to the same method of payment that was used to make the deposit, or to a different verified method that is linked to your account.
Controls on who can see and change payment information, monitoring for odd behavior, and security checks that help stop account takeover and payment abuse are some of the ways that payment information is kept safe. We might temporarily hold a payout request like 500 £ until we have more proof. This is in case we notice strange behavior. Parts of the transaction may be handled by third-party payment providers instead of us. These companies take care of authorization and settlement, and they may also do their own checks for security and fraud. For security reasons, we only share the information that is needed to finish the transaction.
It is important that you do your part to keep payments safe. Protect your device and email account with a strong password, and don't let other people into your account. Please contact support right away if you see an odd transaction attempt or a deposit of 100 £ that you did not make. We will look into it and, if necessary, lock the account.
To keep withdrawals safe and legal, Dazzle Casino may ask for Know Your Customer (KYC) verification before a payout is approved. To make sure that winnings are given to the right person, this process helps make sure that the account holder owns the payment method. Most of the time, KYC checks happen when you request your first withdrawal, when you reach a certain withdrawal threshold, or when activity in your account suggests that more proof is needed.
Before asking for a withdrawal of 100 £ or more, make sure that the information in your profile matches what's on your documents and the name on your payment method. This will help you avoid delays.
Identity documents we might ask for: We might ask for one or more documents based on your location, payment method, and the amount you want to withdraw. Everything about the files—their corners and any expiration dates—should be clear and unaltered. An ID card, passport, or driver's license (front and back, if applicable) is acceptable as proof of identity. A utility bill, bank statement, or official letter from within the last 90 days that shows your name and address is proof of address.
As proof that the payment method is yours, like a screenshot of your wallet or bank app that shows your name and some information, this is called payment method confirmation. You may be asked for proof of your source of funds or wealth when you withdraw more than 2,000 £ or when regulators ask for it. We may ask for more information to confirm your identity and address if the language used in your documents is different from the language used in your account. If you are playing in UK but are not from that country, you may still have to go through the same verification steps. This is because we focus on making sure that the account owner matches the information we have on file and that payouts are legal and safe.
Document safety and masking: If you are asked to confirm your payment method, you can hide any sensitive information that isn't needed for the check. You can hide the middle digits of a card number, for instance, but the issuing brand, your name, and the last three digits should still be visible. If you're not told to, do not hide document numbers or expiration dates.
Record retention: We only keep verification records for as long as we need to in order to comply with laws, rules, and stop fraud. Most of the time, records are kept for at least 5 years after the customer relationship ends. They may be kept longer if required by law or to handle disputes, chargebacks, or ongoing investigations.
When it comes to approval times, KYC approval is usually done within 24 to 72 hours after all the necessary documents are received and approved. Processing may take longer if there is a higher risk or if the withdrawal amount is large, like £5,000. The clock starts over when the correct document is sent in case we need more information or a new file. Make sure your address document is up-to-date and that your registered name and date of birth match exactly on your ID. This will speed up the withdrawal process. If you move or change your address, for example, you should update your profile before asking for a withdrawal of 200 £ or more. This will keep you from having to go through extra verification steps.
At Dazzle Casino, we handle the information you give us about your Deposit Limits, Reality Checks, and Self Exclusion as if it were private and sensitive. We use it to make sure that your choices are fair, to help you stay in charge, and to meet our responsible gambling obligations when they come up. This part goes over what information is gathered by these tools, how it is used, who can see it, and how long it can be kept. It also explains what happens if you change the limits or ask for a cooling-off period, as well as the information we keep to make sure the restriction doesn't end by accident.
If you set a deposit limit, we have to keep track of the amount you chose and how long it applies for (for example, a daily deposit cap of 100 £ or a weekly deposit cap of 500 £). We also keep track of timestamps and basic transaction totals that are needed to enforce the cap, like how much you have deposited in the last 24 hours. We don't need to keep full payment card information in order to set a deposit limit. Reality Checks are meant to make you take a break or pay attention to the time. We record the session timing signals used to send the message and the interval you choose (for example, every 30 minutes) so that we can give them to you.
We might also keep track of whether the prompt was seen and responded to so that we can figure out problems with delivery and show that the feature worked as planned. The self-exclusion and cooling-off settings need to be handled with more care. We keep track of the type of restriction, the start and end dates, and the actions that were blocked, such as deposits, marketing, logins, and bets. We keep the end date and a suppression flag for 6 months if you ask for Self Exclusion. This way, your account cannot be reopened or credited with 10 £, 100 £, or any other amount until the term ends.
We use the information you give us about responsible play to: enforce your limits and restrictions in real time across all web and mobile access points; stop deposits once your limit is reached, no matter how much money is being tried to be deposited (20 £ or 2,000 £); show timed Reality Check messages during active play sessions; stop account reactivation and some services during self-exclusion or cooling-off; and keep audit trails needed for security, dispute resolution, and where required by law.
Also written down are changes to limits and restrictions. We keep the old value, the new value, and the time of the change so the platform can apply any necessary delay rules when you raise the deposit limit, for example, from 100 £ to 300 £. We record the effective time to make sure that the tighter cap is applied right away whenever possible since decreases happen more quickly. This type of data is subject to access controls. Logs show that only authorized teams and systems that need to see the data to enforce responsible play rules can get to it. If you need help making sure what settings are active, customer service can look at your current settings, but they can't get around Self Exclusion or an active cap.
The only things we keep are the ones we need for enforcement and compliance. After the self-exclusion period is over, records may be kept to stop people from getting around the rules again and to show that the restrictions were applied correctly. When local rules in UK say that data should be kept for a longer time, we follow those rules and limit access accordingly. Sharing and telling are limited. Under contractual obligations to keep information secret and protect data, we may share the bare minimum of responsible play data with trusted compliance, identity, or platform security providers that help us enforce restrictions. We may give out restriction records if the law or a regulator says so. We do not sell information about responsible play, and we do not use it to make you more likely to make a deposit or to make offers that encourage you to spend more, like 200 £ deposits.
These settings have something to do with blocking marketing. When Self Exclusion is turned on, we put in place a marketing block that stops promotional messages and deposit prompts like "Deposit 50 £ now" as much as is technically possible. You can also ask for less marketing contact for Reality Checks and Deposit Limits, and we will take that into account in the way we communicate with you. Your power stays in the spotlight. In your account area, you can see and change your Deposit Limits and Reality Check settings. You can also use the responsible play tools or contact support to ask to be self-excluded. You should quickly contact support with the attempted amount (for example, 100 £) and the time of the attempt so that we can look into it using enforcement logs if you think a limit wasn't applied correctly.
Dazzle Casino is set up so that mobile play is easy, whether you use your browser to access the site or download the app if one is available. This part tells you what your device can share with us, why some app permissions are needed, and how to keep your account safe when you log in on your phone. We only want access to services that can do basic things like safe authentication, stopping fraud, and keeping the game stable. When you use mobile web access, you can still use most features and deny permissions that aren't necessary. You can also change settings at any time.
When you install and use the Dazzle Casino app, your operating system may ask you to grant certain permissions. Here's what those permissions are used for. It's best to only approve things that make you feel good. You might not be able to use all the features if you refuse to give certain permissions, but you can usually still play through your mobile browser. You can use a camera if you want to verify your identity when you upload documents or scan a QR code for safe sign-in. You can add photos and media (optional) to verify your account by attaching screenshots or uploading files from your gallery. If you choose to use them, notifications can be used to send security alerts like new login warnings, password changes, and confirmations of account activity.
You can choose to use biometric authentication, which lets you use your fingerprint or face to unlock your account faster and safer on devices that support it. The ability to connect to a network is needed to use our services, load games, and safely handle account actions. Your device's settings let you change permissions if you want to change what you gave access to in the past. You can still play games even if you turn off the camera or media access, but you might have to use the mobile site to submit documents instead. Remember that Dazzle Casino doesn't need to see your call logs or contacts in order to work. When your device asks for a permission you didn't expect, don't give it. Instead, go to your account and contact support from there.
Take note about deposits and withdrawals: when you do certain things on your phone, like adding a new payment method or asking to withdraw £500, you may be asked to confirm them with extra security checks. Your account is protected from people who shouldn't be able to see it by these checks. We might also use some technical identifiers to help us figure out what device you're using and keep your sessions safe. This can cut down on the number of times you have to confirm your identity and help find suspicious attempts to log in. Typical device and usage data might include: Device identifiers, which are used for analytics and security, like an advertising ID or an app instance identifier (if your OS supports them).
Your IP address and a rough idea of where you are are used to find strange login patterns and make sure you don't break any access rules in UK. Details about the device and app, like model, OS version, app version, language settings, and crash reports, are needed to keep things stable and fix bugs. To stop fraud and help with account troubleshooting, session data includes time stamps, pages/screens visited, and login events. For normal business, we don't depend on accurate GPS tracking. Network-based signals, such as your IP address and device's region settings, help us make sure that access is allowed in your area when location controls are needed. Encryption and session controls keep mobile login safe.
You can pick from a few different safe ways to log in, depending on your device and account settings, for extra safety. Password plus one-time code (2-step verification): you enter your password and then confirm it with a code that is sent to the channel you chose. Fingerprint or face unlocking is possible with biometric login, which lowers the risk of people using the same password or spying on you. It's possible for new devices to need extra confirmation before they can be logged in if trusted device checks are turned on. To keep your mobile account safe, don't save passwords on devices that other people use, make sure your OS and app are up to date, and turn on security alert notifications.
If you think someone else has gotten into your account without your permission, change your password right away and don't do anything risky, like depositing £100, until you're sure it's safe.
In order to keep the site running smoothly, remember your preferences, and help us figure out what content works best, Dazzle Casino uses cookies and other similar tracking technologies. These apps can save or get information from your device, like session status, language settings, identifiers, and how you normally interact with them. This way, when you come back, your experience will be the same. This means that we can send you messages, ads, and content on the site that are more relevant to your interests and activities by using cookies and tracking.
To set non-essential cookies, we will ask for your permission first if needed. You can change your mind at any time by using the cookie controls on our site or in your browser. Promotions and offers that are tailored to each customer are available through ads, affiliate attribution, and offers. We may use tracking data to make the offers you see on the website and in our emails more relevant to you if you give us permission to do so (if needed). For instance, if you like to play certain types of games a lot, we might bring to your attention bonuses, tournaments, or reload offers that are a good fit for the way you play. There are rules about who can get the bonus, how long they can be used, and how many times they have to be wagered that apply to every bonus.
How to measure and advertising. We might work with partners in advertising and analytics to track how well campaigns are doing, put a cap on how many times you see the same ad, and make ads more relevant. These partners may use cookies, pixels, SDKs, and other similar technologies to gather technical and usage data, such as device type, browser signals, approximate location, ad interaction events, and on-site actions, in order to track conversions and see how well their ads are working. To show you more relevant ads on third-party platforms, this may include profiling based on your settings. Tracking and attribution for affiliates. Attribution technologies help us keep track of when someone comes to Dazzle Casino through an affiliate link so that we can give credit to the affiliate partner.
Most of the time, this is done with a tracking link or a cookie that stores a referral identifier. This data is used to make sure that registrations and qualifying actions are attributed to the right partner, to stop fake or duplicate referrals, to figure out partner commissions, and to make sure that reporting is correct. We don't have to give affiliates access to your account information in order to do affiliate attribution. Companies that work with us only get the information they need to run the partnership. This information is only shared with other companies when it's necessary for attribution and compliance. The keys you use. Changes to your browser settings (like deleting stored cookies or blocking certain categories) let you control cookie and tracking settings.
If you block cookies, some features might not work right, like staying logged in, remembering your language preferences, or using certain promotions correctly. You can choose to allow or disable tracking that isn't necessary for personalization, ads, and affiliate attribution by using on-site cookie controls where they are available. Some things that might change if you choose not to participate. You might still see ads and deals, but they might not be as relevant to you. You might also have to change your settings more often. Attribution may not always work right, which can change which acquisition offer is used. For instance, a welcome offer of up to £200 might not be seen if referral cookies are blocked, and the system can't be sure of eligibility based on the tracked entry path.
We only get the information we need to make your account, keep it safe, process £ transactions, and meet compliance standards. This could have your name, date of birth, email address, phone number, address, payment information (tokenized if possible), device and IP information, a history of your games and transactions, and documents that prove who you are. We use this information to process deposits and withdrawals, stop fraud and chargebacks, make sure bonus terms are followed correctly, set limits, and back up controls for responsible gambling.
The rules for gambling in UK and sometimes in UK are different. Before you make a deposit, it's up to you to make sure you can register and play from where you are. The Privacy Policy tells you how we handle your information, not if you can gamble online where you live. If you can't get in from UK, we may not let you register, play, make deposits, or take withdrawals, and we may ask for proof that you live in the country. If your account is limited because of where you live, we'll let you know what proof we need to make sure you're eligible.
We may ask for a photo ID, proof of address, and proof of payment method ownership in order to approve withdrawals and keep your account safe. To stop people from using someone else's identity, we sometimes also ask for a selfie or a short live check. Only use the page for your Dazzle Casino account to upload files. Checking files are kept in safe places where only certain employees can access them and where they must be kept for as long as required by law and to fight fraud. If the name, UK, address, or payment holder doesn't match, we will stop withdrawals until the problem is fixed.
In order to process payments, transaction data has to be shared with banks, fraud screening partners, and payment providers. For bonuses, we use account, device, and transaction signals to enforce wagering rules, find duplicate accounts, and stop bonus abuse, such as having multiple accounts in the same household, payment holders that don't match, or patterns of play that isn't allowed. For limits, we keep track of your deposit limits, loss limits, session controls, and self-exclusion status so that they are applied consistently across browsers and devices. We may ask for more proof before letting you make any more deposits or withdrawals if we see anything fishy going on.
Absolutely. The security controls for mobile access are the same as those for desktop. For the best security, use a unique password, use any two-step verification options that are available, keep your phone's operating system and browser up to date, and don't pay for things on public Wi-Fi. Use only your own login information and only make deposits using payment methods that are registered in your own name.
If you think someone else has gotten into your account without your permission, change your password right away, call Support, and ask for a temporary lock on your withdrawals while we check your recent logins, devices, and transactions.
The data you send through your account, cashier, and verification upload is kept safe by encryption and access controls. We don't store full card numbers so that a payment provider can tokenize them. When a payment is made, we only get the information we need to process the transaction. Identification, proof of address, and proof of payment method ownership may be asked for during withdrawals and Know Your Customer (KYC) checks to make sure you are the account holder and stop fraud.
Make sure the images you upload are clear and that your name and address match the information in your Dazzle account. You can only upload files from your logged-in profile. Remember to update your profile before asking for a withdrawal if your address, phone number, or method of payment changes. Data is only kept for as long as it's needed to service accounts, comply with laws, and stop fraud. After that, it is deleted or made anonymous, if possible. You can ask support to give you access to, change, or delete certain data, but some records must be kept for legal and financial reasons.
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